Solis Academy of Aesthetics (“Solis Academy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit solisacademyofaesthetics.com, contact us, join our email list, enroll in a program, book a service, or otherwise interact with us.
Depending on how you interact with us, we may collect:
• Contact and account information, such as your name, email address, phone number, mailing address, login information, and communication preferences.
• Enrollment and education information, such as the program selected, course progress, quiz or assessment results, completion status, support requests, and certificates earned.
• Transaction information, such as products or services purchased, payment status, billing address, refunds, and transaction identifiers. Payment card information is processed by third-party payment providers; we do not intentionally store complete card numbers.
• Communications you send through forms, email, phone, consultations, surveys, testimonials, or support channels.
• Device and usage information, such as IP address, browser and device type, pages viewed, referral source, approximate location, cookies, and analytics data.
We may use information to:
• Process enrollment, payments, refunds, and course access.
• Deliver programs, track progress, provide support, and issue certificates.
• Respond to inquiries and schedule consultations or services.
• Send administrative messages, enrollment notices, and service updates.
• Send marketing emails when permitted. You may unsubscribe using the link in any marketing email.
• Maintain, secure, troubleshoot, and improve our website, programs, and services.
• Prevent fraud, enforce our agreements, comply with law, and protect our rights and users.
We may disclose information to service providers that help us operate, including website hosting, learning-management, booking, payment-processing, email, analytics, file-storage, customer-support, and professional-advisory providers. These providers may use information only as needed to perform services for us or as otherwise permitted by law.
We may also disclose information when required by law; to protect rights, safety, or property; in connection with a merger, financing, reorganization, sale, or transfer of the business; or with your direction or consent.
We do not sell personal information for money. If our data practices change in a way that creates additional legal rights, we will update this policy and provide any required choices or notices.
Our website and service providers may use cookies and similar technologies to remember preferences, operate site features, understand traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site functions.
We retain information for as long as reasonably necessary to provide services, maintain educational and business records, meet legal and tax obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.
You may ask to access, correct, or delete certain personal information by emailing info@solisacademyofaesthetics.com. We may need to verify your identity and may retain information when required or permitted by law. You may opt out of marketing email at any time without affecting essential course or transaction messages.
California law may provide additional rights to residents when a business meets specified legal thresholds. Solis Academy will honor all privacy rights that apply to its operations and will not discriminate against anyone for exercising an applicable privacy right.
Our website and programs are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and delete it when appropriate.
Our website may link to third-party platforms, including learning, booking, payment, and social-media services. Their privacy practices are governed by their own policies, not this policy.
We may update this policy from time to time. The revised version will be posted with a new effective date. Material changes may also be communicated through the website or by email when appropriate.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.